Primary Location: Granite, Idaho Springs, or Kremmling Outpost
Schedule: Full-time and part time available
Target Start Date: May 2017
Target End Date: Sept 2017
Pay Rate: Starts at $10/hr. Plus 7% bonus on gross earning at end of season if contract is fulfilled. Potential additional bonus tied to meeting retail sales goals for season.
Acting as the first point of contact for our guests, Guest Service Staff provides exemplary customer service and a world class AVA experience from time of check-in to the end of their adventure. You will assist in the daily running of the outpost and operations.
-Deliver exemplary guest service to satisfy and surpass guest expectations and to ensure a world-class experience.
-Work as a proficient and effective team member
-Accept and complete tasks - both routine and non-routine - in a timely manner as assigned by Asst Manager or Manager
-Work with awareness of job requirements and daily task lists and maintain motivation to complete said tasks
-Able to fulfill all job requirements in a very fast-paced environment and keep a calm demeanor in said environment
-Maintain positive attitude and sense of humor during long and busy work shifts
-Communicate well with all co-workers and management
-Check in and assist guests for rafting, lodging and rock climbing trips
-Become proficient at using POS system for ringing up retail sales
-Become proficient at using Adventure Office system for ringing up and checking rafting, lodging and activity sales
-Ring up sales with accuracy to maintain a cash drawer
-Complete end of day financial close for POS system
-Employ strong sales skills and proactive demeanor to achieve photo and retail sales
-Discuss, sell, burn and print photos and CDs
-Clean all Outpost facilities, including offices, retail space, guests and employee bathrooms, changing rooms
-Clean Outpost cabins (Granite Outpost only)
-Complete laundry tasks for cabin linens
-Pick up trash around the Outpost
-Maintain tidy retail inventory throughout the day including sorting, folding, restocking.
-With assistance of managers, accept and tag new inventory
-Maintain organized inventory storage and back-stock
-Assist in maintaining and cleaning grounds, including but not limited to weeding, watering flowers, removing trash, cleaning campground and fire pits.
-Take vested interest in retail sales
-Prepare reports for day-of or next-day trips
-Help fit wet suits and jackets when necessary
-Run/drive shuttles when necessary
If you are interested in working with AVA Rafting & Zip Line, you can apply right here:
Idaho Springs Outpost: https://home.eease.adp.com/recruit2/?id=15213731&t=1
Granite Outpost: https://home.eease.adp.com/recruit2/?id=15213731&t=1
Kremmling Outpost: https://home.eease.adp.com/recruit2/?id=15213731&t=1
Required Experience & Skills:
•Work as a proficient and effective team member
•Able to fulfill all job requirements in a very fast-paced environment and keep calm demeanor in said environment
•Communicate well with all co-workers and management
•Prior retail experience is a plus, but not necessary
•Strong attention to detail
If you are interested in working with AVA Rafting & Zip Line this summer, please visit our website at http://www.coloradorafting.net/about-us/employment/
Contact: Kelly Thrall
AVA Rafting & Zip Line
Phone: 970-760-0180 Email: email@example.com Website: http://www.coloradorafting.net/about-us/employment/
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