Job Location:

Job Description:

The Front Desk Manager is directly responsible for supervising daily activities of front desk clerks, enforcing policies and procedures, and working with guests on a situation specific basis to assure overall satisfaction. This position must train, coordinate, and schedule activities of front office employees, in addition to creating guest reservations and maintaining room inventories and maximizing room revenue. The primary responsibility of the Front Desk Manager is to provide a high quality service to guests by being cordial and exceeding their lodging expectations. Front Desk Manager also acts as manager on duty in absence of General Site Manager and/or Assistant General Site Manager.