Guest Services Associate

Looking for a full-time or part-time Guest Services Associate at AWOL Provincetown. - First point of contact for hotel guests, responsible for guest interactions, phone inquiries, concierge services, and breakfast preparation. - Provide exceptional hospitality with attentiveness, friendliness, and efficiency to create memorable guest experiences. - Key responsibilities include greeting guests, ensuring a delightful stay, and offering a memorable departure experience to encourage return visits. - Seeking candidates with outgoing personalities, attention to detail, ability to work independently, and a preference for basic cooking/baking skills. - If you enjoy engaging with people in a positive setting, apply now! Website: [AWOL Provincetown](https://www.larkhotels.com/hotels/awol?utm_source=gmb&utm_medium=yext)

$19 - $20 hourly

• Greet hotel guests warmly and with a smile upon arrival, ensuring eye contact for a personal touch.
• Conduct tours of the hotel's facilities, services, amenities, and available activities for guests.
• Handle incoming phone calls professionally, taking necessary notes and information as required.
• Familiarize yourself with the Lark Hotels reservation system and follow the designated procedures.
• Display top-notch customer service, strong communication skills, excellent organizational abilities, and effective time management.

• Minimum of 1 year of experience in the hospitality industry or a related field required.
• Completion of high school, GED, or equivalent is mandatory.
• Proficient in handling phone calls and effectively managing challenging situations.
• Possess outstanding customer service, communication, organizational, and time management abilities.

When it's time to take leave from the ordinary, AWOL (formerly Inn at the Moors) is your P-town destination. Set against this beach town's iconic moors, immerse yourself in the relaxed vibe and private amenities of our 30-room Provincetown Inn.

The heart and soul of Provincetown were built by the LGBTQ community, and that vibrant rhythm carries on today. Our Provincetown hotel is located in the West End, just a short walk from an eclectic mix of shopping, dining, beaches, and nightlife that reflects the area's diverse and colorful roots. Coupled with our secluded location, AWOL's amenities will leave you wanting for nothing.

We live and breathe the essence that makes P-town the vibrant retreat that it is, honoring its history as a place of inclusion and diversity. Everyone is welcome, and we'll save you a seat at the pool. We'll be the ones floating on giant inflatable donuts.

Website: https://www.larkhotels.com/hotels/awol?utm_source=gmb&utm_medium=yext

Compensation details: 19-20 Hourly Wage

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