Managed Print Field Service Engineer

Exciting Opportunity for a Managed Print Field Service Engineer ! (Location London/Kent) Are you an experienced engineer with a passion for customer service and a knack for troubleshooting? Do you have a proven track record in the Managed Print Industry? Join us at FUTERA - a leader in Workplace Technology Services, where your expertise will make a real impact! We are seeking a talented Field Service Engineer for the London/Kent region to join our team. About Us FUTERA is a dynamic and agile workplace technology services company. We deliver comprehensive hardware, software & managed services to businesses across the UK. With over 35 years of experience, we possess invaluable insights into the challenges faced by both local and global enterprises. Our extensive portfolio is meticulously curated to tackle these issues head-on. As an independent entity, we have the freedom to select the best-fit products and services for each of our customers. Supported by our highly knowledgeable and dedicated teams, we guarantee unwavering reliability in every aspect of our operations. Why Join Us? Cutting-Edge Tech : Work with the latest innovations in Managed Print and I.T. Services. Employee Owned – As one of only a handful of Employee-Owned (EOT) Managed Service Providers (MSPs) in the UK, we believe in sharing success with those who create it. Empowered Culture : A supportive, agile, and collaborative environment where your ideas matter. Competitive Package : Attractive salary and benefits. Work-Life Balance : Enjoy perks like Summer Hours, Christmas Closure, and your Birthday Off! Health & Wellbeing : Health Cash Plan for you and your family, Employee Assist Programme, Gym Discounts and more. Fun & Engaging : Regular social events and team-building activities. The Role: Field Service Engineer In this role, you will be responsible for: · Providing on-site support for our managed print solutions, ensuring our clients' systems are running smoothly and efficiently. · You will diagnose and resolve technical issues, perform regular maintenance, and provide training to end-users. · Completing preventative maintenance and field modifications. · Keeping up to date on administrative responsibilities such as maintaining service records in a timely manner. · Maintaining daily communications with customers and service desk to ensure resolution and proper follow-up. · Drive efficiency and customer satisfaction. · Location as confirmed is – London/South East · Driver’s License essential. The ideal candidate will have experience in the managed print field, preferably on Canon MFD’s, strong technical skills, and a customer-centric approach. If you are a problem-solver who enjoys working in a fast-paced environment, apply now and take the next step in your career! Apply Now

Location: UK, GB

Posted Date: 5/9/2025