IT Support Specialist Milan, Italy

sennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitize and automate all road logistics processes. We move trucks with courage and the power of data to unlock endless and sustainable capacity at exceptional quality. Get to know us better by reviewing our "About us" presentation. We are a growing team looking for an IT Support Specialist in the IT department to help us on our journey to revolutionize road freight logistics. The role is located in our Milan office. As an IT Support Specialist, you’ll work on responsibilities such as providing on-site and virtual remote IT support to our employees, maintaining on-site systems and our global IT services, and helping advance IT at sennder. You will also manage the migration from GWS to M365, collaborating with teams and conducting user training sessions. You’ll work closely with the team to provide excellent IT service and support, aligning with sennder’s IT SLOs. Manage and optimize the M365 platform, including Teams and SharePoint Deliver on-site IT services following IT guidelines and SOPs Maintain local ITC systems to ensure they are up-to-date and operational Ensure all on-site meeting rooms are functioning properly Manage device, resource, and license utilization efficiently Provide virtual remote IT support for other EU offices Prepare computers for assignment and reallocation after return Track IT stock and coordinate restocking, repairs, recycling, or secure disposal of broken gear Update IT asset inventory records Automate tasks using PowerShell, MS Graph, and Power Automate Support user adoption through training and documentation Proven experience in IT support roles Experience with M365 (Exchange, SharePoint, Teams, Entra/Azure AD, Defender, Intune); migration experience from Google Workspace to M365 is a plus Advanced knowledge of Microsoft tools and a willingness to stay updated with new features Basic understanding of IT security principles Experience with operating systems, hardware, meeting room equipment, and related services Knowledge of LAN and WLAN networks Quick learner, enjoy optimization and automation Strong problem-solving skills and ability to perform under pressure Effective communication and collaboration skills Strong interpersonal skills and ability to engage with people Proactive attitude and service-oriented mindset Excellent English communication skills (B2/C1 level) Relevant certifications like Microsoft 365 Fundamentals/Associate, CompTIA A, or Google IT Support Professional are advantageous At sennder, we aim to maximize individual potential and foster an inclusive culture of continuous learning. We value humility, commitment, team spirit, and respect to build fruitful collaboration. Learn more about us on our career site. Fast-growing scale-up with over 1600 employees from 74 nationalities across 27 European offices. On-the-job learning, bi-annual reviews, learning allowances, high potential programs, onboarding academy, and internal training opportunities. Regular team events and company gatherings, including our popular summer camp. Focus on employee engagement and mental well-being through platforms like Likeminded and satisfaction surveys. Hybrid work model combining remote and in-office work. Competitive compensation, including bonuses, referral rewards, and virtual options in some cases. We value humility and are as interested in your character as your talent. Please apply even if you meet only part of our criteria. Diversity fuels our innovation, and we offer a collaborative, dynamic, international environment. Just be yourself. We look forward to meeting you and welcoming you to shape the future of logistics in Europe. If you have questions or need accommodations, contact us at ta@sennder.com. Your journey with sennder begins as soon as you apply. J-18808-Ljbffr

Location: provincia-di-milano, IT

Posted Date: 6/1/2025