Black Diamond Resort Co company profile

ATV Guide $10.19 per hour plus tips April - September

Job Location

Black Diamond Resort located at Otto Lake - Healy, AK, United States

Job Description

Black Diamond Resort Co is a fun summer resort located in the heart of Alaska. We are looking for adventurous, talented, easy going individual that is mechanically inclined. We have a great working enviroment and in addition to guiding we also offer you the opportunity to train as server, front desk, or Covered Wagon guide, landscaping or teamster. We are looking for someone who is over the age of 21, in great physical health, a non smoker, fun and likes to talk with guests and gets along well with others.

In addition to a great job we have some fantastic after work benefits such as free golfing, ATV and covered wagon rides, as well as sometimes you can go rafting and flightseeing with other local companies. If you are an adventurous person please apply.

The ATV Guide requires the applicant to safely and professionally navigate trails while being responsible for the safety of up to 8 other guests driving machines.  This position carries an enormous responsibility.  The position requires a very high degree of professionalism, confidence, and knowledge.  Excellent communication, customer service, and multi-tasking skills are required.
Essential Functions:
- Greet guests as they arrive and depart in a timely manner
- Accommodate guests to ensure they receive prompt, courteous service
- Make sure guests read and understand liability form
- Make sure guests are physically and mentally able to drive an ATV safely
- Be able to enforce company policy and stop guests if they are not following our rules
- Ensure cleanliness and a pleasant atmosphere of ATV gear
- Effectively and positively communicate with guests, employees, and vendors at all times
- Diplomatic and prompt handling of guest complaints
- Take charge when upper management is unavailable
- Ability to work under erratic deadlines and with changing priorities
- Complete required reports correctly and in a timely manner
- Ability to work a varied schedule
- Use basic office equipment such as phone, copy, fax, photo printer
- Expedite van/bus schedules and make sure all guests are accounted for
- Report to work in proper clothing, clean, and ready for work
- Maintain positive attitude in high stress situations
- Go the extra mile/Follow through to ensure guest satisfaction
- Other duties as required and as they arise

Almost all of the Employees that have come through Black Diamond tell me how different and refreshing it was to work with us. No matter how experienced I think you can gain something wonderful from working for us. Black Diamond offers a cultural environment, not just for the J1 students but also for us as a business, other employees, and the community. We all benefit from this opportunity as people from all over the world come to live and work and travel like a local for a few months in Alaska. Working for us is a great opportunity to learning more about other cultures and perspectives and make lifelong friends. Our jobs are challenging and require a great deal of energy and devotion. We need self-motivated individuals. That have a high team player ethic and love people and adventure!

Job Requirements

Our ATV guide position is a great Summer job that offers fun, excitement, meeting people from all over the world, and a little bit of mud too :-)

Busy Season April - September (Tours open Year Round)

40 Hours Per Week
Housing is Available on Site for $15 Per day and Includes all Utilities and Basic Supplies


- Ability to remain positive in stressful situation
- Ability to lift and carry 50 lbs required
- Professional and clean appearance required
- Must speak excellent English
- Previous ATV experience required
- Excellent Customer Service Skills required
- Willingness to learn as much as you can about Black Diamond and Denali Park
- Must be Safe and Clean with a Safety Focus at all Times
- Must be Team-oriented worker
- EMT and CPR trained (we offer this as part of our training)

How To Apply

Please apply by sending an e-mail to

Our process for hiring is as follows:

#1 Send out inital Informative E-mail
#2 Do a phone or Skype Interview
#3 If both parties want to move forward then we do a reference check
#4 Send out a contract for the summer and add you to our group e-mail list

View More Black Diamond Resort Co Jobs

Contact Information

Contact Marilyn Usibelli
Black Diamond Resort Co
po box 11
Healy, AK, United States 99743
Phone 907-683-4653
Fax 907-683-4655


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