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San Marino Retirement Community

Full time Lead Server

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Job Location

Westminster, CO, United States

Job Description

Server


Reports To: Culinary Director or Dining Room Manager/Supervisor



Mission Statement:
Our mission:



Celebrating the ART of life at all stages through managed Retirement, Independent Living, Assisted Living and Alzheimer communities by anticipating and
meeting residents’ needs with the highest levels of expertise, compassion, and quality care.
Employees of Artēgan Communities are considered a Member of the Artēgan family so will hereafter be referred to as Member(s) in all Artēgan documents.



Position Summary:



Promotes rich living experiences for residents living within the community, promoting the Artēgan “Celebrating the Art of Life” philosophy. Responsible for
effectively taking orders from residents and visitors and delivering food to tables when ready. May also be responsible for assisting with service for special
events/community events. Responsible for maintaining and promoting the integrity of the First Impressions Program.



All duties will be performed in accordance with established community standards, policies and procedures, resident service objectives, and resident rights
policies and objectives.



All of Artēgan community Member team members are responsible and have full accountability for fulfillment of the mission of Artēgan.



Qualifications:



  • Possess a current Food Service Handler's Card if required.

  • Experience in foodservice is preferred.

  • Complete educational requirements as required per community and state requirements.

  • Able to withstand sudden temperature changes from the heat of the kitchen or the cold of the freezer.

  • Able to taste and smell food to determine quality and palatability.

  • Promoting the Artēgan “celebrating the art of life” philosophy


COMPREHENSIVE JOB DESCRIPTION



  • Assuring a warm and inviting dining experience and atmosphere for residents and guests

  • The Member may be subject to falls, exposure to odors, etc. including the potential exposure to HIV and Hepatitis B viruses.

  • The Member may be exposed to resident's domestic pets (dogs, cats, birds, etc.).

  • May be required to have a negative COVID-19 test on file.


Essential Job Functions:



  • Be a team player and behave in a professional manner at all times while in the course of employment and/or on the community premises.

  • Avoid sharing personal information with residents and/or their family members.

  • Have a current Food Handler’s Permit for state in which employed, if required.

  • Ability to effectively communicate in English

  • Physically able to lift up to 25 pounds on a frequent basis, and 50 pounds on an occasional basis.

  • Physically able to carry up to 10 pounds on a frequent basis and up to 25 pounds on a rare basis for up to 100 yards.

  • Physically able to stand and walk up to 95% of the workday.

  • Physically able to push/pull the supply/meal cart.

  • Physically able to climb stairs and climb onto and off of a three-step stepstool.

  • Physically able to twist, bend, stoop, crouch and kneel occasionally to frequently throughout the workday.

  • Physically able to handle, grasp and reach occasionally to frequently throughout the workday.

  • Able to hear and speak as necessary to communicate with residents, coworkers, visitors and guests.

  • Able to see as necessary to do their job safely.

  • Able to smell as necessary to discern resident’s needs and/or building emergencies.

  • Be honest, trustworthy, patient, dependable, and courteous.

  • Ability to work well with others and be able to follow instructions (oral and written) accurately, timely and efficiently.

  • Maintain a professional appearance while on-site and/or in the course of employment.

  • Be drug and alcohol free. May be subject to random or specified drug and alcohol screening (see Member Handbook).

  • Have the ability to tactfully deal with community personnel, residents, family members, visitors, etc.

  • Have the ability to multi-task.

  • Be able to read, write and speak the English language in an understandable manner.

  • Have documentation of TB testing in compliance with community standard/policy and state law.

  • Have required background check with no convictions in violation of applicable state/federal laws and no disqualifying events.

  • Be willing to work as a team member with other staff.

  • Understand and work at all times with Standard Precautions and prevent the spread of infections and disease.

  • Become familiar with and follow community standards, policies and procedures.

  • Be able to work independently, make appropriate decisions in emergencies and safeguard resident safety and wellbeing while on duty.

  • All Members are required to be awake and alert during their entire work shift. Sleeping on the job site is unacceptable, even in Community break rooms.

  • Members may be paid for meal breaks when they are required to be on-call, such as night shift or Members accompanying residents on outings.

  • Members who are paid for lunch periods due to being on-call during lunch and breaks may not leave the Community during paid break/meal times. If

  • this paid meal break occurs during a resident outing, the Member must stay with the residents during the paid meal break.


Duties and Responsibilities:



Listed below is an outline of the duties and responsibilities that the Member may be required to perform. This listing of expectations is not to be construed as
an all-inclusive list and in no way states or implies that these are the only duties the Member will be required to perform.


 



  • Greet residents and visitors in a friendly and professional manner.

  • Take resident and visitor orders for food/beverages.

  • Deliver beverages immediately upon ordering.

  • Deliver prepared food to table as soon as ready for service.

  • Check with diners after food delivery to assure that food is acceptable and, if not, make suggestions and solve the problems associated with the food served.

  • This may include taking food back to the kitchen for replacement/new preparation.

  • Be professional and patient at all times, keeping in mind that those you are serving are both customers of the dining room and residents of the community.

  • Do side work as assigned, such as filling salt/pepper, cleaning outside of table service condiments and filling containers, etc.

  • Maintain clean/well organized coffee and juice bar.

  • Ensure that service is in accordance with accepted state regulations, and community standards/policies.

  • Assist with set-up and clean-up of dining room as assigned. May include, but is not limited to;

  • Washing table tops and condiment containers after every meal.

  • Washing edges and legs of tables, and chairs including the arms, seats, backs and legs of chairs after every meal.

  • Vacuuming dining room after each meal.

  • Keeping dining room stocked at all times.

  • Assist with setting and clearing tables as assigned.

  • Assisting with pouring beverages before, during and after food service.

  • Maintain clean/well organized coffee and juice bar.

  • May be required to work weekends, holidays and after-hours as scheduled.

  • May be required to greet and seat residents and guests.

  • Attend in-service training sessions as scheduled.

  • Be familiar with state Health Codes, rules and regulations.

  • Know the fire and disaster preparedness plan and your responsibilities associated with a community disaster.

  • Attend staff meetings.

  • Perform other duties as assigned.


Every effort has been made to make the Comprehensive Job Description as complete as possible. However, it in no way states or implies that these are the
only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar,
related, or is a logical assignment to the position. This is in no way considered a contract and the Member signature below indicates that the Member
understands this employment is at will and not guaranteed for any specific period of time

JB.0.00.LN


Location: Westminster, CO, US

Posted Date: 2/23/2021
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Contact Information

Contact Human Resources
San Marino Retirement Community

Posted

February 23, 2021
UID: 285436-51-53-Fulrev21-80030-v2

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