Maverick Colorado LLC

Hotel PBX Agent

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Job Location

Central City, CO, United States

Job Description


Do you want MORE Opportunity, MORE Flexibility, MORE Benefits, and most importantly MORE Fun? If you can answer yes to any of those questions than you might BE A MAVERICK!

At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people, that are ready to treat guests and each other with respect and make each day at work fun.

Responsibilities include but are not limited to:

  • Provides superior guest service, positively effects interactions with external and internal guests and team members.
  • Demonstrates ability to deal with difficult guest in all types of business conditions and the ability to work harmoniously with co-workers.
  • Answering PBX calls in professional manner responding appropriately to the intent of the call.
  • Assigns guest accommodations in accordance with current procedures.
  • Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the reception desk's daily operation.
  • Accepts same day and advanced reservations as required.
  • Maintains guest relations in a positive manner; refers guest to appropriate personnel if unable to satisfy guests' complaints.
  • Maintain ongoing knowledge of all company services and entertainment opportunities.

To be successful in this role, you should have previous experience and knowledge that includes:

  • Effective communication both written and verbal
  • Completion of a high school degree or equivalent
  • Must be well-organized and detail oriented.
  • Must be able to work overtime as needed.
  • Maintain positive Company morale and a professional attitude.
  • Two months of on-the-job training or related experience.
  • Prior hotel experience preferred.

**$1,000 Sign on BONUS! $500 paid 90 days after date of hire; $500 paid 180 days after date of hire **Team member must be in good standing to qualify for Bonus Pay out (no documented performance in their employee file) **

Team Members Will Enjoy:

  • Free shift meal and drink
  • Free Gas (Eligible the first of the month following 60 days of employment)
  • Free bus passes
  • Free covered Parking
  • 2 weeks PTO per year
  • 6 Observed Holidays with Holiday Pay
  • Health Benefits Insurance Package: Eligible the first of the month following 60 days! Medical, dental, vision, life insurance, short term disability, 401K & more!
  • Career Development and Advancement Opportunities
  • Tuition Reimbursement
  • Flexible work schedules
  • Team Member Referral program ($600 per team member referred!)

Maverick Gaming™ is dedicated to creating the best possible gaming experiences for every kind of player and currently owns and operates a portfolio of 27 properties across Nevada, Washington and Colorado with a total of 1800 slot machines, 350 table games, 1020 hotel rooms and 30 restaurants.


Location: Central City, Colorado, US

Posted Date: 11/23/2022
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Contact Information

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Maverick Colorado LLC


November 23, 2022
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